The T-Cross was added to the VW range in 2019 to capitalise on the popularity of the compact-SUV bodystyle. Sales were strong, with many people liking the elevated ride height, however, some owners did report some issues with build quality and reliability of the T-Cross. 

If you’re in the market for a used T-Cross, make sure to read this guide on all their common and potential problems.

• Is the Volkswagen T-Cross Reliable?
• Side Curtain Airbag Recall
• Turbo Actuator Failure
• Instrument Cluster Faults
• Is the Volkswagen T-Cross Worth the Money?

Is the Volkswagen T-Cross Reliable?

Yes, overall the T-Cross is reliable, achieving a 98% reliability rating from What Car? magazine. This means it is generally more reliable than VW cars on average, with the company placing 18th out of 31 manufacturers in 2018.

VW T-Cross Side Curtain Airbag Recall

A recall was issued for a very small number of VW T-Cross models, when a defect was discovered that affected the deployment of the side curtain airbags - the ones that cover the side window area. It only affected cars made between late May and early June 2019. 

It is extremely unlikely that your car would be affected, as only 35 cars fall into the date bracket, but it’s still worth checking if you already own a T-Cross or are looking into buying one. 

A recall happens when the manufacturer is made aware of a quality issue or fault that could be dangerous, they are obliged to have the fault repaired at one of their dealerships, at no cost to the owner.

You can check to see if your car is affected by this or any other recalls by using the government site here.

Turbo Actuator Failure

The most common engine used in the T-Cross is the VW 1.0 TSI engine, which is a 3-cylinder turbocharged petrol engine, available in most of the company's smaller cars, as well as many SEATS, Skodas and Audis. 

It is an incredibly well-made engine, with good power and economy figures, especially for its size, but there is one issue that could be considered a known problem - the turbo actuator.

The turbo is a device attached to the car's engine that essentially makes it more efficient; most modern cars, petrol or diesel, are now fitted with a turbo. The fault causes the turbo to not operate, hindering performance and efficiency.

The fault is likely to present as a warning light on the dashboard, and/or reduced performance. Either symptom may cause the other to occur, so you’ll usually be able to tell pretty quickly if this has happened.

Some sources say the actuator fault was remedied after 2020, by an upgraded design, so you should be okay in a car made in 2020 or later, but it’s good to be aware of the issue ahead of time.

Instrument Cluster Faults

The T-Cross comes as standard with a techy digital dashboard, which is great for being able to show all different bits of information as you're driving, but it can be the source of problems on some models. 

Owners have complained of two issues: not receiving a warning when the rear seatbelts are not being used, and issues with the adaptive cruise and front assist features. Both are said to be caused by a fault within the cluster itself. 

The rear seatbelt issue can be resolved with a simple part replacement, and the adaptive cruise problem is usually resolved with a software update, but both issues are best resolved at the dealership.

Is the VW T-Cross Worth the Money?

If you’re looking for a compact SUV and like the styling of the T-Cross, I wouldn't let the above issues put you off. Overall, they’re well put-together cars, with a highly efficient and reliable engine.

With base models starting at around £25,000, it offers pretty good value compared to many other SUVs. For more information on the best cheap SUVs available in the UK, check out our guide.

Split the cost with Bumper

If you're experiencing issues with the VW T-Cross don't despair. You can split the cost of repairs and services with Bumper's car repair finance. Choose from 1000s of approved garages and dealerships across the country.

Author - Joseph Law

Joseph has been writing about cars for over seven years and writing for Bumper for over two, blending his passion for automobiles with a talent for storytelling.

Joseph has written about engineering and cars for Autozilla, Komaspec, and several engineering manufacturers. When he's not writing or tinkering with one of his cars, Joseph dreams of owning an Alfa Romeo 33 Stradale.